Terms and Conditions

*Client refers to the family using the service.
*Childcare Provider refers to the Babysitter, Nanny, candidates, and/or Employee

Client hereby appoints A Touch of Help- Babysitting and Nanny Agency Ltd. to serve as its agent solely for the purpose of identifying, recruiting, obtaining and providing background screening documents of Childcare Providers, and providing qualified Childcare Provider candidates to hire on a temporary or permanent basis. A Touch of Help-Babysitting and Nanny Agency Ltd. hereby agrees to serve as client’s agent solely for these purposes.  Client acknowledges and agrees that all Childcare Providers hired by client are employees of A Touch of Help- Babysitting and Nanny Agency Ltd. Client understands and agrees that they are responsible for paying A Touch of Help- Babysitting and Nanny Agency Ltd. booking fees, as well as any hours worked by the Childcare Provider, including applicable taxes and/or service charges. Client agrees that it will not contact, directly or indirectly, any Childcare Provider employed with A touch of Help- Babysitting and Nanny Agency Ltd., for the purpose of providing any childcare services to client or to any third party, except through A touch of Help- Babysitting and Nanny Agency Ltd.  Client hereby agrees that should Client contact any Childcare Provider employee directly or indirectly, for the purpose of providing any childcare services to Client or any third party, except through A Touch of Help- Babysitting and Nanny Agency Ltd., in violation of this agreement, Client shall pay A Touch of Help- Babysitting and Nanny Agency Ltd. the applicable fees set forth below. If Client refers a Childcare Provider employed by A Touch of Help- Babysitting and Nanny Agency Ltd. to a third party, and such third party retains the services of that employee, in violation of this agreement, Client agrees to pay A Touch of Help- Babysitting and Nanny Agency Ltd. the applicable fees set forth below.    

Client agrees to pay the applicable fees set forth below: Client agrees that A Touch of Help- Babysitting and Nanny Agency Ltd. will charge its booking fee per service in the amount of $25.00/per service, as well as applicable taxes and service fees. In the event that Client wishes to hire a temporary Childcare Provider on a permanent basis, Client agrees to pay the applicable permanent Nanny Placement Fee in the amount of $250.00, as well as applicable taxes and service fees to A Touch of Help- Babysitting and Nanny Agency Ltd.

Cancellation Policy: If Client cancels a Childcare Providers service within 24 hours of the scheduled visit, the client will be charged an automatic 4 hour cancellation charge (Rate for the babysitter X 4 hours) to your credit card.  Please provide over 24 hours notice for cancellations to avoid the cancellation charge. Booking Fees are non- refundable.